Returns and Refunds
Thank you for shopping at Ciari Guitars.
If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
The product was purchased in the last 30 days
The product is in its original packaging
The product isn’t used or damaged
You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria may not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
- By email: email@example.com
Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
Ciari Guitars, Inc. 1570 Willow St San Diego CA 92106
For peace of mind, should any buyer wish to cancel an order prior to their product being shipped, Ciari will offer a full refund.
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Ciari Guitars.
If you received a damaged product, please notify us immediately for assistance.
Sale items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: firstname.lastname@example.org
By visiting this page on our website: http://ciariguitars.com/warranty/